Image via grammarly.com
Not that we need more reasons to hate big companies but I have one.
- College Football – There were good and bad games. Early in the season these will both happen but it was just great to see the game again.
- XCOM 2 – I give up, the game is broken at this point. There is a rescue mission that the game keeps trying to get me to do but every time I load it the game crashes. Sometimes I have to power off my computer and other times it re-downloads the complete game. I’ve tried to use different saves and have gone so far as to load a save from before the prior mission, replay that mission, only to have the game still crash when loading the rescue mission. As frustrated as I have been with this franchise this is by far the worst and most disappointing.
- Overwatch – After the XCOM 2 issues I just needed to play something else.
- Donut County – Never would have even known about the game until the Giant Bomb staff talked about it and did a quicklook. It was a great change of pace after my thorough disappoint with XCOM 2. It was short and fun, would recommend it for other and if you want it on the cheap, the iOS version is only $5.
- Japan Earthquake – Thoughts are with all of those effected by the most recent earthquake. Nintendo shows a lot of class by cancelling their direct, unfortunately there are probably other companies that would not have done the same.
- PAX West – I didn’t get to watch or take in much if anything that happened other than it seems like The Quiet Man is getting panned pretty good. Kind of feels like it is the next Detroit: Become Human in that some will be into while others, well… won’t.
- THQ Nordic acquires Kingdoms of Amalur – I never finished the game but it had something going for it but with 38 Studios going under I stopped paying attention to it much less playing it. Hopefully THQ Nordic will do something interesting with the IP but that is likely years away. The most optimistic thing I can think would happen would be a port to Xbox One and PS4 but is that really worth it given that we are close to the end of this console generation? Certainly some account will crunch these numbers.
So I un-bent the knee to Comcast. Initially I had added television service back onto my account so that I could watch professional and college football. What a disastrous decision. One mistake was working with an online agent via chat. That was a challenge in and of itself but I thought I had gotten through it. The main issue was that the plan they were signing me up for had voice service. I didn’t want the voice service but it was the better package. When the activation for E911 didn’t work online I should have hit the brakes on the entire plan. The online agent gave me a number to call for the E911 enrollment and I thought we had gotten passed the issue. Again, should have known better when the online agent did think the code I gave them was correct. This was a Thursday.
On Sunday, I had a call from Comcast. I was busy so I didn’t answer. Yep, it was about the E911 not processing. Didn’t have time to call so they called back on Monday. I was also busy then and didn’t take the call. Tuesday comes and I finally called them back. Apparently that was too late because they already cancelled my order. So the new modem I was supposed to get not only would not be there when they said, it wasn’t even ordered at this point. Fine. I can persevere. Again, against what should have been better judgement I redid the order with the agent on the phone. Oddly enough this isn’t even the end of my problems.
On Friday the new modem shows up so I hook it up. The new modem works and it is actually faster. It even had enough ports on it so I could eliminate some other pieces of equipment. This was the first, and soon to be only time, I was happy in this entire process. That’s because at this point my tv service no longer worked. The set top box was the same that I’ve had for years but the updates to my service messed everything up. Any station you tune to just produces an error. Having had enough for the evening, I didn’t call tech support until Saturday. That was were Saturday went wrong as well.
The good news was that the tech agent was able to get my tv service working again. That is the second agent I talked to in a three hour span was able to get my tv service to work again. Which was great until I tried to tune to one of the stations I know I need to watch college football which greeted me with the “Subscription Required” message. I asked the agent about this and it seems that the package I was sold did not have the stations I was told it did. This lead down a dark path of talking to a customer service agent, who to her credit was very nice, helpful, and patient, and going through the options to get the proper channels.
What a conversation this was. I had a standard package but one of the stations I wanted was only in the select package. Another station I wanted was only in the sports package and no the select package doesn’t include the sports package. The sports package is an additional add on at an additional cost. What started out, over a week ago, as a $14/month increase to my bill was turning into a $35/month increase. This may have been fine had I not gone through the bullshit process that lead me to this point on a Saturday.
What did I end up doing? Well, I don’t have television service. I’ve sent my old modem and my old tv set top box back. I now only have Internet service via Comcast. Turns out that Hulu with Live TV has all the stations I need. So, when it’s all said and done, my monthly bill with Comcast went down about $16 and I now pay Hulu $40+/month, a net increase of about $25/month. I can cancel Hulu as soon as football season is over without involving Comcast in any way shape or form. Yes, I know Comcast is at least part owner of Hulu and they in effect are still getting my money. No, I’m still not entirely happy with this situation but I feel like I’ve gone with the lesser evil.
If you read this far, thanks for letting me vent. I hope you never have to go through anything like this.
Owner, Proprietor, Typer of Words, Gamer, Jester
A self described Polish ninja toiling away as an IT professional but more into gaming and writing. Physically existing on the western side of the Commonwealth of Pennsylvania yet existentially flowing with the ether of the Internet.